Afterpay

Afterpay how it works

 

What is Afterpay?

Afterpay is a service that allows you to make purchases now and pay for them in 4 payments made every 2 weeks without any interest, as long as you pay on time.

How do I use Afterpay?

Simply shop on our website ShopMoola.com, click here, and add items to your shopping cart and checkout as normal. At the checkout choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy! 

Please note that all items in your shopping cart must be eligible for Afterpay.  A minimum purchase of $35.00 applies, and you must meet additional eligibility requirements to qualify.

What is required in order for me to use Afterpay.

  • Be over 18 years of age
  • Have a U.S. resident address
  • A U.S. credit or debit card 

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.  

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so. 

What if I can’t pay an Afterpay installment?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. 

When will my items be delivered if I use Afterpay?

Your items with be shipped standard shipping time frame after you complete your order online. You can find our shipping info here.

What products are not eligible for purchase using Afterpay? 

Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders. 

How do I exchange an item purchased using Afterpay?

Afterpay orders follow our regular return policy. At this time, we do not offer returns in the initial form of payment. We only offer exchange credit for all returns. You can find our return policy here. If you have a question regarding exchange credit, please email customer service at shop@shopmoola.com. Do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at 855-289-6014. 

Where can I find out more about Afterpay? 

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs.

If you have any questions about your Afterpay account, please contact Afterpay directly 855-289-6014.